Terms of Service

Terms and Conditions - Modesia

  1. General 1.1 These terms and conditions apply to all agreements, offers, and orders placed through the Modesia website. 1.2 By placing an order, you declare that you are over 18 years old or have permission from a legal representative. 1.3 Modesia reserves the right to change these terms and conditions at any time. Please check this page regularly for updates.

  2. Identity of the Company Company Name: Modesia Trade Name: Modesia Chamber of Commerce Number: 89737601 VAT Number: NL004755869B54 Email Address: service@modesia.co.uk Phone Number: +31 6 57 04 58 55

  3. Offer and Prices 3.1 All prices on the website are excluding VAT and shipping costs unless otherwise stated. 3.2 We strive to display prices and product information accurately. Any errors or typos in prices or product descriptions can be corrected by Modesia. 3.3 Offers are valid while stocks last or during the specified period.

  4. Orders and Payments 4.1 You can place your order through our website by following the steps in the order process. 4.2 Once the payment is completed successfully, you will receive a confirmation email with your order details. 4.3 We accept the following payment methods:

  • iDeal
  • Bancontact
  • Credit Card (Visa, Mastercard, American Express)
  • PayPal

4.4 Modesia reserves the right to refuse an order, for example, in case of suspected fraud.

  1. Delivery 5.1 Order cut-off time: 5:00 PM (GMT). 5.2 Order processing time: 1 to 2 working days (Monday to Friday). 5.3 Average delivery time in the United Kingdom: 6 to 9 working days (Monday to Friday). 5.4 Shipping costs: Free delivery. 5.5 Once your order is shipped, you will receive a Track & Trace code to track your order.

  2. Return Policy 6.1 You have the right to return your order within 14 days of receipt. For more information, please refer to our Return Policy. 6.2 Return costs are at the customer’s expense unless the product is defective or incorrectly delivered. 6.3 Return address: [Insert specific return address]

  3. Warranty 7.1 Modesia guarantees that the delivered products meet the specifications as described on the website. 7.2 If a product is defective or damaged, please contact us within 48 hours of receipt via service@modesia.co.uk.

  4. Liability 8.1 Modesia is not liable for damages caused by:

  • Incorrect use of the products.
  • Delays caused by carriers or unforeseen circumstances.

8.2 Our liability is limited to the amount of the order.

  1. Intellectual Property All texts, images, logos, and other materials on the website are owned by Modesia and may not be used without permission.

  2. Privacy We respect your privacy and process your data in accordance with the General Data Protection Regulation (GDPR). Please read our full Privacy Policy for more information.

  3. Complaints 11.1 If you are not satisfied with our products or services, please contact us at service@modesia.co.uk. 11.2 We strive to handle complaints within 5 business days.

  4. Disputes 12.1 All agreements between Modesia and the customer are governed by Dutch law. 12.2 Disputes can be submitted to a competent court in the Netherlands.

  5. Contact Information For questions or comments, please contact our customer service via: Email: service@modesia.co.uk Phone Number: +31 6 57 04 58 55